What Our Clients Say

We cannot speak highly enough about the association we had with
Five Star Disaster Services Inc. in Walla Walla, Washington. They
were truly amazing to work with after a severe water leak in one
bathroom compromised the floor of that room as well as the ceiling
of the bathroom below it.

Each of the aspects of the renovations was done with consummate
competence and expertise. Five Star went far beyond the usual
“2nd mile” in providing even more detailed and extra unexpected
repair and decorative work for us.

And not only were we completely satisfied with the results, the
workers that restored and created such new and beautiful looks
in our bathrooms were so pleasant and cordial over the weeks
they spent in our home effectively laboring to provide for us
ultra-gratifying outcomes.

We deeply appreciated this opportunity to form the solid customer-
service relationships that ensued through the impressive knowledge
and skills mastery of the office staff: Cody, Joey, Jenn, Justin,
and the worker associates Damien, Kilby, and Josh.

An immense THANK YOU to Five Star! You are a “10-PLUS” in our estimation!

—The Koch Family, College Place, WA (2025)

None of the crew ever said ‘No’ to any of my requests during pack-in/pack-out. Even last winter, within 20 minutes, they brought rugs to cover the concrete floors. Joey was very responsive, kept me posted, and informed everything that was needed, plus helping make my purchases a lot easier.

I strongly recommend Five Star Disaster Services for any emergency [that occurs] in your home.

—Ann (Aug 2023)

The people at Five Star have held my hand through the entire process of mitigation and repair from water damage and mold. They are amazing and so wonderful to work with. All of their employees are thoughtful and caring. No one wants to experience a disaster in their kitchen, but if anyone can make the experience a better one for you, it is Five Star. What an awesome company!!!

—Donna (2022)

Five Star came to our place for assessment of water damage and mold. They were prompt, informative and honest. Turns out that the damage was not severe enough to require their services. They left me with recommendations of what needed to be done along with understanding of mold properties. This company knows what customer service means.

—Steve (2022)