24/7 Water Damage Restoration in Walla Walla, Tri-Cities & Southeast WA
24/7 Water Damage Restoration in Walla Walla, Tri-Cities & Southeast WA
Since 2012, Five Star Disaster Services has helped homeowners and businesses across Walla Walla, the Tri-Cities, and Southeast Washington recover from property damage. Our team provides 24/7 emergency restoration services including water damage mitigation, fire and smoke restoration, mold remediation, and full reconstruction to restore your property quickly and safely.
- IICRC certified company and technicians
- Licensed, bonded, and insured
- Local, family-operated
EXCELLENT Based on 135 reviews Posted on Carla HouchinTrustindex verifies that the original source of the review is Google. I am extremely impressed with the Five Star team. Eric and his team are professional, efficient and east to work with. I called them at 12:30 am to help with a basement flood. Eric was at my house right away, assessed the situation, took photos and promptly called his crew in with pumps. The next morning, they came with fans and dehumidifiers. Throughout the drying time and removing damaged areas, the crew were respectful of our schedules and living spaces, and communicated regularly to update us on the progress. Eric, Jennifer and Will have been extremely patient helping me deal with the insurance company and following the required guidelines. Five Star not only are experts at the cleanup and restoration, but were kind and understanding with me as we dealt with the mess and clean up. I felt supported and cared for. I highly recommend Five Star and plan to higher them to do the rebuilding of the damages space.Posted on MATT WTrustindex verifies that the original source of the review is Google. We had a sewer backup issue in our basement. Five Star came out and was very professional and prompt with cleanup up. They removed everything and got it ready for repairs. The repair part was kind of disappointing. The whole process took about 2 months, some of that time was battling insurance. If I was to do it again, I'd still use Five Star for remediation of the issue, but would find a different company for repairs work. Five Stars repair side didn't put our basement back in 5 Star condition, but with how long it all took we just wanted the space back even if it was ok not great. I get they work primarily with insurance but dang it is $$$$$$.Posted on Jeff HoferTrustindex verifies that the original source of the review is Google. Five star was very responsive with the incident we had at our residence, they communicated amazingly throughout the whole process. I would recommend Five Star all day long.Posted on Becky SheltonTrustindex verifies that the original source of the review is Google. I recently had a water leak at my home requiring the services of 5 Star Disaster Services. I needed a new bathroom floor & the entire ceiling in my guest room. It was truly a disaster. Everyone on the 5 Star team was very kind, reassuring, supportive & knowledgeable. They immediately got to work & took care of my home & me. They did a wonderful job & I am very happy with the results. They are a great team. I would recommend them to everyone.Posted on Gene AlexanderTrustindex verifies that the original source of the review is Google. We called Five Star at 12:30 am. to help clean up a basement flood. Eric and his crew came right away, took photos, assessed the situation, and began pumping out the water (10") over night. The next day, the crew came in with fans and dehumidifiers to dry out the space. We were quite impressed with their efficiency, expertise, and professionalism. The clean up process took a couple of weeks to complete. Five Star stayed in contact with us through the completion of the drying, removal of water damaged areas. They were extremely respectful of our living spaces and schedules. Eric and Will have been especially helpful communication with the insurance company, making sure that their requirements and guidelines were met. Not to mention how patient they have been helping me navigate the process of water mitigation and insurance claims. I highly recommend Five Star Disaster Services.Posted on Viviana FowlerTrustindex verifies that the original source of the review is Google. Five Star was quick, efficient, punctual, extremely communicative and friendly. I would get follow calls on how everything went and then what to expect next. First time using them and not that I want something else to happen to our home BUT life is unpredictable so if ever a disaster occurs at our home we will for sure call Five Star. 10/10 recommend!Posted on Leann AdamsTrustindex verifies that the original source of the review is Google. We unfortunately had two basement flood incidents within 2 weeks at the end of 2025. Fiver Star responded to both and we could not be more pleased with their services. Their team is prompt, communicative, professional, and effective. At all times, we felt well-informed about the actions being taken and the plans for the mitigation and repair work. And the work delivered was thorough and high-quality. The team members who came to our house all made me feel confident in their skills and knowledge. Ethan and Eric in particular were both excellent leads for their team, ensuring we felt well-taken care of in the worst of circumstances. I would also note that our two emergencies took place around and on actual holidays and I felt awful about needing services during those family times, but everyone was gracious, kind, and happy to assist even though I'm sure they'd rather have had a peaceful holiday at home!Posted on Sydnee WatsonTrustindex verifies that the original source of the review is Google. They are awesome.. called them snd they were here within the hour..they are the best and reliable thank you guys..Posted on LindaTrustindex verifies that the original source of the review is Google. Kolby finished up the restoration. Fantastic work. Did a superb job matching the tile grout. You'd never know anything had happened! I highly recommend 5 Star Disaster Services.
One call handles it all
Founded in 2012, Five Star Disaster Services delivers comprehensive disaster cleanup, restoration, and reconstruction for Walla Walla and surrounding areas. Backed by 55+ years of combined experience, our team handles projects of any size with confidence. Emergency services are available 24/7.
- IICRC certified company and technicians
- Licensed, bonded, and insured
- Local, family-operated
Our Restoration Services
Water & Flood Damage Restoration Services
Water damage can spread quickly and cause serious structural issues. Our team provides fast water extraction, drying, and restoration services to protect your property and prevent further damage.
Fire & Smoke Damage Restoration Services
Fire damage can leave behind smoke, soot, and structural issues. Our experienced team provides professional cleanup, odor removal, and restoration services to help return your home or business to pre-loss condition.
Mold Removal & Remediation Services
Mold can threaten both your property and your health. Our trained technicians identify the source, safely remove contaminated materials, and restore affected areas to create a cleaner, healthier environment.
Sewage Cleanup & Water Damage Restoration
Sewage backups require immediate professional attention. Our team safely removes contaminated materials, sanitizes affected areas, and restores your property while following strict health and safety protocols.
Dry Ice Blasting Cleaning Services
Dry ice blasting is an advanced, chemical-free cleaning method that removes soot, smoke, and contaminants from surfaces without damaging materials, allowing for faster and more efficient restoration.
Restoration Construction & Remodeling Services
After mitigation and cleanup, our reconstruction team restores damaged areas of your home or business, completing repairs and rebuilding so your property is fully restored after water, fire, or mold damage.
Quick to respond, committed to care. Service You Can Count On.
- IICRC certified company and technicians
- Licensed, bonded, and insured
- Local, family-operated
MOLD And stains are no Problem
We specialize in Water Damage
Perpared for all Disaster
Fire or smoke damage cam rain your Day
Five Star Team
Local experts you can trust. family operated and community focused.
- IICRC certified company and technicians
- Licensed, bonded, and insured
- Local, family-operated