Five Star Disaster Services restoration vans and water damage drying equipment, including blue air movers and dehumidifiers, staged at a commercial job site.

About Five Star Disaster Services

Five Star Disaster Services was established in 2012 under the guidance and ownership of seasoned professionals whose mission has always been to provide the most comprehensive disaster cleanup, restoration, and reconstruction services for the community of Walla Walla and the surrounding area. With more than 55 years of combined experience, our team has the knowledge and skills to complete any job, large or small. Our emergency disaster cleanup services are available 24 hours a day.

Call (509) 404-0778

Get a Free Estimate

Free inspection · We work directly with your insurance

Certified, Accredited, and Trusted Restoration Experts

4.8 out of 5 stars on Google 150+ Google reviews

Who shows up at your door

Meet the Five Star Disaster Services Team

The Five Star mitigation team in front of a company van

Your local restoration team

Crews based in Walla Walla and Kennewick

Dispatch ~ 60 Mins

Five Star Disaster Services vans and restoration equipment outside the Walla Walla shop

In the field

Our technicians do the hands-on work, and a project manager walks you through each step of the job.

8× Winner

Union-Bulletin Readers’ Choice

55+ yrs

combined experience

60 min

typical Walla Walla arrival

Call (509) 404-0778

A local team you can rely on

Why Property Owners in Walla Walla and the Tri-Cities Trust Five Star Disaster Services

You rarely get much time to pick a restoration company. These are the reasons customers choose us when it counts.

Five Star Disaster Services vans outside the Walla Walla shop

IICRC-certified firm and technicians
Both our company and our technicians hold IICRC certification, the industry standard for water, fire, and mold work. Plus, as an EPA Lead-Safe Certified Firm, we can also work safely in homes built before 1978.
Family-owned and local
Our team lives here too. We know what local homes run into, from aging plumbing and irrigation leaks to pipes that freeze in winter.
A name people know
Homeowners, property managers, agents, and insurance adjusters throughout the region know us by name, and those working relationships help keep your claim moving.
Licensed in Washington and Oregon
We’re licensed, bonded, and insured in both states (WA #FIVESSD870BS and OR CCB #201493), so we can take on the full job on either side of the state line.
Eight-time Readers’ Choice winner
Readers of the Walla Walla Union-Bulletin have named us Best of the Best, now called the Readers’ Choice Award, eight times from 2016 to 2024.

Walla Walla and Tri-Cities Restoration Reviews

4.8 out of 5 stars

★★★★★

From 150+ Google reviews BBB A+ Accredited

    
 
 
      Posted on Google  
   
   Rocky Beal 
 8 days ago
 
 
 Trustindex verifies that the original source of the review is Google. My house house a major water line break flooding over 1000sqft of my flooring, I made a call to five star , with in the he a crew showed up , property moved drying equipment put into action the professionalism was unbelievable, they stayed until all the work that could be done was done , coming back daily until the water mitigation was completed very thankful for their service, they made connections with the insurance company making the process very easy . Thank you five star ....
  
 
     Posted on Google  
   
   Katrina Roberts 
 8 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 5 Star Disaster has been prompt, friendly and easy to work with!
  
 
     Posted on Google  
   
   Brooklynn Miles 
 15 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Garret,Christopher,Kevin thank you guys for all that you've done you truly have been so kind and worked so fast . I love this company.
  
 
     Posted on Google  
   
   Neil Cole 
 21 days ago
 
 
 Trustindex verifies that the original source of the review is Google. When we noticed water damage in the house we called Five Star Disaster Services and they were extremely quick to come out and help us track down the issue.  Ethan was our technician and he  walked us through our options and did an excellent job explaining everything.  We really appreciate this company and would highly recommend them and use them again!
  
 
     Posted on Google  
   
   Tony Zumwalt 
 25 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Outstanding work, friendly people I would recommend them for any job small or big..I couldn't be happier!!! Thank you 5 star!!!!
  
 
     Posted on Google  
   
   Nicholas Colby 
 36 days ago
 
 
 Trustindex verifies that the original source of the review is Google. As an insurance agent, ive worked with numerous restoration outfits over the years. The guys at five star are personable, knowledgeable, and most importantly FAIR. Many companies out there try to squeeze the insurance for everything they can, but in the end, that sometimes hurts the client (the victim of the damage) when there is conflict between insurer and insured regarding the invoice. Its SO imperative that the restoration company communicate properly to the insurer, and five star does a great job with this. Ultimately, this results in a smooth experience for the homeowner, and no unexpected surprises. Keep it up gents!  PS i've used them for personal water damage and they are great at presenting options.
  
 
     Posted on Google  
   
   Xavier Acuna 
 37 days ago
 
 
 Trustindex verifies that the original source of the review is Google. I spoke with Jordan about a his buisness and was really impressed. He was straightforward, patient with my questions, and easy to work with. The whole process felt clear and honest. I can tell they care about doing things right and have integrity.💪🏽
  
 
     Posted on Google  
   
   Owen Hawkins 
 37 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jordon is the man. If you’re looking for someone to advocate for you, someone who takes the time to make sure you understand the process Jordon & 5 Star are the place for you. 10/10 experience
  
 
     Posted on Google  
   
   Owen Hawkins 
 37 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jordon is the man, clear communication, truly felt like he was an advocate for me. 10/10 recommend!!
  
 
     Posted on Google  
   
   Michael Garza 
 40 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Jordan and Derek are the best! We had water damage that leaked from the second floor to the main floor and they came same day to help us out! It is my first time dealing with damage like this and/filing a claim. They did such a great job educating me and making me feel zero stress about the whole situation. I went from freaked out about it all to calm cool and collected. I highly recommend this business!

Call (509) 404-0778

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Restoration Services

Restoration and Rebuilding Services for Walla Walla and the Tri-Cities

From the first cleanup to the final repairs, we restore homes and businesses after water, fire, smoke, mold, and sewage damage. Pick a service to see how we handle it.