Five Star Disaster Services vans and restoration equipment outside the Walla Walla shop.

Mold Removal and Remediation Services

Five Star Disaster Services finds and removes mold in homes and commercial buildings across Walla Walla, the Tri-Cities, and Northeast Oregon. Once we’ve found it, we cut out what the mold has ruined, clean the surfaces worth keeping, and restore the rooms it reached.

Free inspection · We work directly with your insurance

Certified, Accredited, and Trusted Mold Restoration Experts

  • 4.8 out of 5 stars on Google 150+ Google reviews
  • BBB Accredited Business, A+ rating
  • Walla Walla Union-Bulletin Readers' Choice Awards 2024 winner
  • IICRC Certified Firm
  • EPA Lead-Safe Certified Firm
Why Choose Five Star Disaster Services

Certified Mold Remediation in Walla Walla and the Tri-Cities

Finding mold leaves you with questions about how much is hiding out of sight, what’s feeding it, and which parts of the wall or floor have to come out. We answer those questions before any work starts. Then our own crews remove the mold and make the repairs, so you aren’t hiring one company for the cleanup and another for the rebuild.

  • Safe mold removal in properties of any age

    Our company and our technicians hold IICRC certification, which requires ongoing continuing education to maintain. The crew working in your home is trained in the latest mold remediation methods, so you receive the highest-standard work available.

  • Credentials you can check in either state

    Washington lists us under contractor license WA #FIVESSD870BS and Oregon under CCB #201493, and both state licensing offices will confirm that for anyone who asks. Our bond and insurance cover every stage, from containment through the rebuild, which protects you against mishaps during the work.

  • Voted Best of the Best eight times

    Readers of the Walla Walla Union-Bulletin have named Five Star Best of the Best eight times. That’s a vote from your neighbors, not a rating we gave ourselves, and it reflects how our family-owned company has worked in this community since 2012.

Five Star Disaster Services vans outside the Walla Walla shop
How Mold Removal Works

Our Mold Removal Process

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Five Star Disaster Services vans outside the Walla Walla shop

Schedule a free mold inspection in Walla Walla or the Tri-Cities

Related Restoration Services

Restoration Services Related to Mold Removal

Mold often traces back to a leak, a flood, a sewer backup, even a fire. We handle that damage too, along with the rebuild once we’ve remediated.

Give us a call to talk through the mold and any other damage you’ve found.

Walla Walla and Tri-Cities Restoration Reviews

4.8 out of 5 stars

★★★★★

From 150+ Google reviews BBB A+ Accredited

Posted on Google Google
Taylor Schildknecht profile picture
Taylor Schildknecht
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had the pleasure of dealing with Daniel and Trent. They came into my home to help with drying up some water damage and were the second crew sent out that day. The first crew accidentally let two of my cats into the crawlspace. I was out of my head with worry and unfortunately they were unable to help to get them out. I felt completely helpless and scared knowing that my babies were under the house. My nerves were shot and my thoughts were scrambled with the chaos of not knowing what to do. The second crew came out (Daniel and Trent) and they made sure to do everything they could to get my cat out of the crawl space and were able to do so. They also noticed I was stressed over not having enough food for my animals and offered to run to the store to get some food to help me out. They were extremely polite and helpful and I really appreciated everything they did for me. If it weren’t for them, I would have been up all night and day for however long it would’ve taken to get my babies out from under my house. It was a huge inconvenience and these two guys were amazing in relieving my stress by not giving up on the situation. They also did great at focusing on their tasks, keeping my house as put together as possible and finishing the job in a timely manner.
Posted on Google Google
Jordan Eiesland profile picture
Jordan Eiesland
5 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Would give ZERO stars if that were an option. Our original contract stated that our bathroom remodel would take TWO WEEKS. Let that sink in. What should have been a two-week project turned into an almost EIGHT-MONTH ordeal. Before going any further, I want to make one distinction: the actual workers who came into our home were genuinely kind, helpful, and pleasant to work with. We appreciated them and recognize that they were simply doing their jobs based on the instructions they were given. Our frustration is not with the guys doing the physical work. It is with the management and project coordination behind the scenes. The lack of organization, communication, professionalism, and accountability from the project management team was unbelievable. The workmanship wasn’t much better. The grout was done incorrectly and had missing chunks throughout. When they finally came back to correct it, they used the WRONG COLOR. After months of dealing with this company, we eventually gave up. That’s how exhausted we were with the entire experience. Communication was absolutely miserable. Our first project manager had little to no organization or urgency. We went weeks without hearing anything, scheduled appointments were missed without so much as a courtesy call, and then, on other occasions, employees would randomly show up unannounced and expect us to drop everything to let them into our home. Apparently, respecting a customer’s time and schedule was optional. The billing situation was equally concerning. We were repeatedly presented with unexpected charges, including charges for work that was never performed. We had to fight to get incorrect charges corrected multiple times. They even attempted to charge us sales tax despite us living in Oregon. Had our insurance company not caught these errors, we could have been out approximately $6,000 MORE than we should have been. And despite repeatedly requesting one, we STILL cannot get a proper itemized receipt showing exactly what we were charged for. Their explanation is that because they’ve already provided discounts, they cannot provide further documentation without losing money. I’m sorry, but that explanation raises more questions than it answers. Discounts do not eliminate the need for transparent, itemized billing. After multiple billing discrepancies, we believe we have every reason to expect a clear breakdown of the charges and work performed. How a company manages its profit margins is not the customer’s responsibility. Yes, the original leak appears to have been addressed, but after everything we’ve experienced, we are left questioning the quality of the work and have very little confidence in the end result. Their response to our concerns has largely been to point to the discounts they’ve provided and explain that they can’t do anything more because they’d be losing money. Discounts do not erase poor project management, missed appointments, terrible communication, questionable billing practices, or nearly eight months of frustration. Home renovations are expensive and stressful enough without having to constantly manage the contractor you’ve hired to do the job. We hired professionals and spent months chasing them for communication, correcting their billing, and trying to get answers. The workers deserved better management, and we deserved a better experience as customers. Two weeks quoted. Almost eight months delivered. Unresolved billing questions, questionable workmanship, and absolutely no confidence in how this company handles its customers. I would absolutely not recommend this company.
Posted on Google Google
Rocky Beal profile picture
Rocky Beal
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My house house a major water line break flooding over 1000sqft of my flooring, I made a call to five star , with in the he a crew showed up , property moved drying equipment put into action the professionalism was unbelievable, they stayed until all the work that could be done was done , coming back daily until the water mitigation was completed very thankful for their service, they made connections with the insurance company making the process very easy . Thank you five star ....
Posted on Google Google
Katrina Roberts profile picture
Katrina Roberts
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
5 Star Disaster has been prompt, friendly and easy to work with!
Posted on Google Google
Brooklynn Miles profile picture
Brooklynn Miles
26 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Garret,Christopher,Kevin thank you guys for all that you've done you truly have been so kind and worked so fast . I love this company.
Posted on Google Google
Neil Cole profile picture
Neil Cole
32 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
When we noticed water damage in the house we called Five Star Disaster Services and they were extremely quick to come out and help us track down the issue. Ethan was our technician and he walked us through our options and did an excellent job explaining everything. We really appreciate this company and would highly recommend them and use them again!
Posted on Google Google
Tony Zumwalt profile picture
Tony Zumwalt
36 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Outstanding work, friendly people I would recommend them for any job small or big..I couldn't be happier!!! Thank you 5 star!!!!
Posted on Google Google
Nicholas Colby profile picture
Nicholas Colby
47 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As an insurance agent, ive worked with numerous restoration outfits over the years. The guys at five star are personable, knowledgeable, and most importantly FAIR. Many companies out there try to squeeze the insurance for everything they can, but in the end, that sometimes hurts the client (the victim of the damage) when there is conflict between insurer and insured regarding the invoice. Its SO imperative that the restoration company communicate properly to the insurer, and five star does a great job with this. Ultimately, this results in a smooth experience for the homeowner, and no unexpected surprises. Keep it up gents! PS i've used them for personal water damage and they are great at presenting options.
Posted on Google Google
Xavier Acuna profile picture
Xavier Acuna
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I spoke with Jordan about a his buisness and was really impressed. He was straightforward, patient with my questions, and easy to work with. The whole process felt clear and honest. I can tell they care about doing things right and have integrity.💪🏽
Posted on Google Google
Owen Hawkins profile picture
Owen Hawkins
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jordon is the man. If you’re looking for someone to advocate for you, someone who takes the time to make sure you understand the process Jordon & 5 Star are the place for you. 10/10 experience
Locations and service area

Mold Removal Across Walla Walla, the Tri-Cities, and Northeast Oregon

Call our Walla Walla or Kennewick office to set up a mold inspection anywhere from College Place and Weston to Pasco and Richland.

Outside these towns? Call and ask. We also take jobs in Prescott, Lowden, Dixie, Irrigon, and Echo.

Walla Walla and Tri-Cities Mold Removal FAQs

Not an emergency?

Request a free inspection

A project coordinator will follow up to schedule a visit. Damage happening right now? Skip the form and call.

Kennewick and Tri-Cities: (509) 404-0613 · Open 24/7