Five Star Disaster Services vans and restoration equipment outside the Walla Walla shop

Water, Fire, and Mold Restoration in Kennewick and the Tri-Cities

  • 24/7 emergency response, typically within two hours
  • We work directly with all major insurance carriers
  • IICRC-certified company and technicians
  • Local, family-owned and operated

Free inspection · We work directly with your insurance

Certified, Accredited, and Trusted Restoration Experts in Kennewick and the Tri-Cities

  • 4.8 out of 5 stars on Google 150+ Google reviews
  • BBB Accredited Business, A+ rating
  • Walla Walla Union-Bulletin Readers' Choice Awards 2024 winner
  • IICRC Certified Firm
  • EPA Lead-Safe Certified Firm
Tri-Cities restoration services

Restoration Services for Kennewick and the Tri-Cities

Each service we offer covers damage Tri-Cities homes and businesses deal with, from frozen pipes to wildfire smoke. Select a service below to learn how we work.

Not sure which service fits your situation? Call our Kennewick office.

Five Star Disaster Services vans outside the Walla Walla shop

Call Five Star Disaster Services for 24/7 Emergency Restoration Services in Kennewick and the Tri-Cities

Why Choose Five Star Disaster Services in Kennewick and the Tri-Cities

Local, Reputable, and Transparent

Homeowners, property managers, and insurance adjusters across the region call us by name, and readers of the Walla Walla Union-Bulletin have voted us Best of the Best eight times.

  • One local crew from start to finish

    Cody leads our Tri-Cities team, and the whole crew lives and works here. The same crew that inspects your property cleans it up and repairs it, so you’re not re-explaining your project to new people at every stage.

  • A record you can check before you call

    We’re BBB accredited with an A+ rating, so you can see how we treat customers before you ever let us into your home.

  • A free inspection and a clear plan before work starts

    We inspect the damage for free, find the source, and walk you through a plan before any repairs begin. You know what’s wrong and what happens next before you commit to anything.

Five Star Disaster Services vans outside the Walla Walla shop

Walla Walla and Tri-Cities Restoration Reviews

4.8 out of 5 stars

★★★★★

From 150+ Google reviews BBB A+ Accredited

Posted on Google Google
Katrina Roberts profile picture
Katrina Roberts
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
5 Star Disaster has been prompt, friendly and easy to work with!
Posted on Google Google
Brooklynn Miles profile picture
Brooklynn Miles
23 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Garret,Christopher,Kevin thank you guys for all that you've done you truly have been so kind and worked so fast . I love this company.
Posted on Google Google
Nicholas Colby profile picture
Nicholas Colby
44 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As an insurance agent, ive worked with numerous restoration outfits over the years. The guys at five star are personable, knowledgeable, and most importantly FAIR. Many companies out there try to squeeze the insurance for everything they can, but in the end, that sometimes hurts the client (the victim of the damage) when there is conflict between insurer and insured regarding the invoice. Its SO imperative that the restoration company communicate properly to the insurer, and five star does a great job with this. Ultimately, this results in a smooth experience for the homeowner, and no unexpected surprises. Keep it up gents! PS i've used them for personal water damage and they are great at presenting options.
Posted on Google Google
Xavier Acuna profile picture
Xavier Acuna
45 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I spoke with Jordan about a his buisness and was really impressed. He was straightforward, patient with my questions, and easy to work with. The whole process felt clear and honest. I can tell they care about doing things right and have integrity.💪🏽
Posted on Google Google
Owen Hawkins profile picture
Owen Hawkins
45 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jordon is the man. If you’re looking for someone to advocate for you, someone who takes the time to make sure you understand the process Jordon & 5 Star are the place for you. 10/10 experience
Posted on Google Google
Michael Garza profile picture
Michael Garza
48 days ago
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Jordan and Derek are the best! We had water damage that leaked from the second floor to the main floor and they came same day to help us out! It is my first time dealing with damage like this and/filing a claim. They did such a great job educating me and making me feel zero stress about the whole situation. I went from freaked out about it all to calm cool and collected. I highly recommend this business!
Posted on Google Google
Ryan profile picture
Ryan
50 days ago
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I couldn’t be more impressed with 5 Star Restoration. From the beginning, their team has been incredibly attentive, responsive, and professional. They truly take the time to listen, communicate clearly, and make sure everything is taken care of throughout the entire process. A special shoutout to Jordon, who has been an absolute pleasure to work with. Jordon is extremely attentive, knowledgeable, and genuinely cares about making sure things are handled the right way. He is a huge asset to the 5 Star Restoration team and really stands out in the level of service he provides. I highly recommend 5 Star Restoration to anyone looking for a company that genuinely cares about its customers and goes the extra mile. Excellent service from an excellent team!
Posted on Google Google
Christian Muse profile picture
Christian Muse
58 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team at five star is extremely helpful and understanding pertaining toward the difficulties surrounding damage and loss. I highly recommend their services.
Posted on Google Google
Craig Barnes profile picture
Craig Barnes
106 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jordan and the team are knowledgeable, professional, and honest. Unlike other disaster companies they aren’t looking to overcharge you for work that doesn’t actually need to be done. They will assess the issue and give you honest feedback as to exactly what does or doesn’t need to be done so you’re never guessing. Would highly recommend as it’s hard to find a trustworthy disaster company. If you’re in the unfortunate circumstance that you need restoration work done, you’ll be glad you called Five Star Disaster Services.
Posted on Google Google
Yoshe Friedman profile picture
Yoshe Friedman
117 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Jordon and his team are awesome! I called him on a Saturday in a panic after my neighbor flooded my yard with a broken irrigation pipe. I was concerned that there might have been a leak into our crawlspace. He picked up the phone late on Saturday afternoon, talked me down from my panic, and offered to send someone out to inspect right away. His calm demeanor and professionalism will not be forgotten! He has been in the industry from both the insurance side and remediation side, which gives him an indepth knowledge of how the entire process works and how to avoid pitfalls that may come up. 5/5 I would definitely recommend him and the 5-Star team!
Local knowledge

What Tri-Cities Homes and Businesses Face

Kennewick winters are hard on sprinkler systems. Lines that aren’t blown out after the irrigation water shuts off in the fall can freeze and crack, then leak when the system refills in spring. In summer, smoke from wildfires miles away can drift in and get inside homes and businesses. Strong winds can bring tree limbs down onto roofs in any season.

Our crew works in every kind of building here, from 1940s homes in central Richland and 1970s houses in Kennewick to older storefronts downtown and newer subdivisions in West Pasco and Southridge. Buildings from each era use different pipes and materials, so we know what to expect when we open a wall or floor.

Service areas

Emergency Restoration Services in Kennewick and the Tri-Cities

Contact Our Kennewick Team

Kennewick and Tri-Cities Neighborhoods We Serve

Our Kennewick office covers all of the Tri-Cities, including these neighborhoods in Kennewick, Richland, and Pasco:

In the Walla Walla Valley? Our Walla Walla office serves Walla Walla, College Place, and nearby towns.

FAQs About Restoration in Kennewick and the Tri-Cities

Not an emergency?

Request a free inspection

A project coordinator will follow up to schedule a visit. Damage happening right now? Skip the form and call.

Kennewick office: (509) 404-0613 · Open 24/7